Terms of Service

Trispark Hosting Terms of Service

1. Introduction
Welcome to Trispark Hosting! By using our services, you agree to abide by these Terms of Service (“TOS”). These terms outline your rights and responsibilities when using our hosting services. If you do not agree with any part of these terms, please discontinue use of our services.

2. Services
Trispark Hosting provides web hosting, domain registration, email hosting, and related services (collectively, “Services”). These services are subject to availability and may change over time.

3. User Responsibilities

• You are responsible for maintaining the security of your account, passwords, and files.
• You must use our services lawfully and avoid any activities that may harm our network or other users.
• Content hosted on our servers must not include illegal material, spam, or copyrighted content without permission.

4. Payment and Renewal

• All hosting plans and domain registrations are billed in advance.
• Services renew automatically unless canceled before the renewal date.
• Failure to make timely payments may result in suspension or termination of your services.

5. Cancellations and Refunds

• You may cancel services at any time via our support portal.
• We offer a 30-day money-back guarantee for new hosting accounts.
• Domain registration fees, setup fees, and migration fees are non-refundable.

6. Uptime Guarantee
We strive to maintain 99.9% uptime for our hosting services. However, we may conduct scheduled maintenance that may temporarily impact service availability.

7. Prohibited Activities
You may not use our services for:

• Hosting or distributing malware, phishing sites, or hacking tools.
• Sending spam or unsolicited emails.
• Hosting adult content, illegal files, or infringing copyrighted material.
• Running resource-intensive scripts that affect server performance.

8. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate our TOS, abuse resources, or fail to make payments. No refunds will be issued for violations.

9. Backups and Data Loss

• We perform regular backups, but you are responsible for maintaining your own backups.
• We are not liable for any data loss due to server failures or user actions.

10. Limitation of Liability
Trispark Hosting is not responsible for any direct, indirect, or incidental damages resulting from the use or inability to use our services.

11. Changes to Terms
We may update these terms periodically. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information
For any questions or concerns, please contact our support team at support@trisparkhosting.com.